Privacy Policy

1. Introduction

At Naybr, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, and protect your information when you use our mobile application.

2. Information We Collect

Personal Information

When you create an account with Naybr, we collect the following personal information:

• Name
• Email address
• Phone number
• Residential address
• Apartment/unit number
• Proof of residence documents (temporarily, for verification purposes only)

Usage Information

We may collect information about how you use the app, including:

• App usage patterns and features accessed
• Messages and posts you create (within the app)
• Device information and technical data

3. How We Use Your Information

We use your personal information for the following purposes:

• To verify your residency in your building
• To create and maintain your account
• To facilitate communication between residents
• To provide customer support
• To improve our app and services
• To ensure compliance with our Terms and Conditions

4. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• With other verified residents in your building (name and unit number only, for community purposes)
• With building management (when necessary for building-related matters)
• When required by law or legal process
• To protect the safety and security of our users

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy. Proof of residence documents are deleted immediately after verification is complete.

7. Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your information
• Withdraw consent (where applicable)
• Export your data

8. Children's Privacy

Naybr is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Users will be notified of significant changes via the app. Your continued use of Naybr after changes are posted constitutes acceptance of the revised Privacy Policy.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

📧 ryan@naybr.app